FAQs

Ensure your Saber was charged for 4 hours uninterupted upon receiving it.

Please refer to the included manual and read our User Guide, if you still can't find the answer please contact us: support@sabercouncil.com

Yes, our RGB Sabers are good for light to medium dueling.

Padawan Sabers and SE Replica Sabers offer the best balance and are most recommended hilts for dueling.

Pixel and Proffie Sabers are NOT recommended for dueling due to the lights which run up the length of their blades. They are better suited for display.

RGB: Standard entry-level saber with basic lighting and sound effects. Ideal for beginners and light dueling.


Pixel: Features advanced lighting with smooth swing technology, dynamic sound fonts, and customizable color options. Great for fans looking for high-end functionality.


Proffie: The most advanced saber core with full customizability, including sound and lighting profiles. Designed for experts who want total control over their saber's functions.

Currently we offer shipping to the following Countries:

  • Argentina
  • Australia
  • Austria
  • Belgium
  • Canada
  • Chile
  • Czechia
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States

If you don't see your Country listed, please reach out to us via email at support@sabercouncil.com and we will look into adding it to our list.

Our prices are listed in USD by default but should automatically adjust to your local currency. You can manually change the displayed currency via the dropdown menu at the bottom of the webpage.

No, but we are hoping to offer payment plans in the near future. Stay tuned to our email newsletter and social media for updates!

We try our best to ship your products as fast as we can.

Please allow 4-7 days business days for your order to ship out, average shipping times are 5-15 business days.

The Tracking Number will be updated 3-5 days after your order has been SHIPPED.

If you don't have a tracking number after 7 business days please email us at: support@sabercouncil.com

We offer a 365-day warranty on all Sabers and will make it right. Please reach out to our support team at support@sabercouncil.com

For more information, refer to our Return Policy.

Our cancellation fees range from 5% to 10% of the total cost when you cancel an order or you need to send a product back for a refund. 

We incur non-reversible fees for being able to take your order so if you change your mind and need to cancel the transaction, we do not get these fees back. Please make sure you want the product before committing to the purchase.

We may only be able to cancel prior to the Saber entering production, which is typically within 24 hours.

If you have miss spelled or auto-filled in an incorrect address, kindly notify us via email at support@sabercouncil.com

If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Have questions or need assistance? We’re here to help! Reach out to us via our Contact Us page or email us at: support@sabercouncil.com

One of our team members will get back to you as soon as possible.

For questions related to operating your Saber and what comes with your Saber, please refer to the Saber Council User Guide.